HIPAA-Compliant · Bilingual EN/ES · Miami-Local Support

Your patients are calling.
42% go unanswered.

Every missed call is a missed appointment — and at $200 per slot, that adds up to thousands every month. X Giga gives your practice a phone system that actually works: HIPAA-ready, bilingual, and live in 48 hours.

No contracts Setup in 48–72 hrs HIPAA BAA included Bilingual support
42%
of medical office calls go unanswered during business hours
Source: Study of 7,000 calls, 22 practices across 18 states
$200
lost in revenue for every missed appointment or no-show slot
Source: National Institutes of Health
$28
per user / month — all-inclusive, no hidden fees
HIPAA BAA · Bilingual IVR · Local Miami support included
The problem

Sound familiar?

These are the four phone system failures we hear from Miami clinics and primary care offices every single week.

Calls pile up, patients give up
One or two lines. 50–200 calls a day. Your front desk puts patients on hold too long, calls roll to voicemail, and your schedule fills with gaps — not patients.
After-hours calls with zero coverage
A patient calls at 6pm with an urgent concern. They reach a voicemail nobody checks until morning. They call somewhere else — or head straight to the ER.
PHI compliance risk you don't see
Using a regular VoIP system or consumer app for patient calls puts protected health information at risk. Most small practices don't have a signed BAA — and don't realize it until it's too late.
No bilingual phone tree for Miami
Miami's patient base is majority Spanish-speaking. A single-language IVR means confusion, dropped calls, and patients who feel unwelcome before they ever walk through your door.
What's included

Everything your practice needs.
Nothing you don't.

The X Giga Medical Plan is preconfigured for clinic workflows. No IT team. No 6-week implementation. No surprises on the bill.

Bilingual IVR auto-attendant (EN/ES)
Route patients to appointments, billing, urgent, or Rx refills — in English and Spanish. Custom greetings recorded to your practice's voice.
Starter + Pro
Call queues + smart routing
No more busy signals. Callers hold in queue with branded messaging while staff see the queue live. Drastically cuts your missed call rate.
Starter + Pro
After-hours + holiday routing
Calls outside office hours auto-route to on-call provider mobile, urgent-only line, or practice voicemail. Patients are never left stranded.
Starter + Pro
Voicemail to email
Every voicemail lands in your inbox as an audio file. Staff can triage without sitting at the desk or listening to 20 messages back-to-back.
Starter + Pro
Mobile app for providers
Doctors and PAs take calls from the office number on their personal phone. Patients never see a personal number. HIPAA-friendly on iOS and Android.
Starter + Pro
HIPAA BAA — signed before you onboard
Not buried in a contract, not available on "enterprise plans only." We sign your Business Associate Agreement before your first seat goes live. Full stop.
Pro — confirmed included
Call analytics dashboard
See peak call hours, missed call rates, and hold times. Know exactly when to add coverage before patients start complaining — or leaving reviews.
Pro
Cloud fax (eFax)
Send and receive referrals, lab results, and insurance forms digitally. No fax machine. No toner. Faxes arrive in your email inbox.
Pro
Pricing

Simple, flat pricing.
No surprises. Ever.

Pick a plan. We handle the entire setup. You answer more calls and lose fewer patients — starting this week.

Essential
Medical Starter
$22
per user / month · no contract required

Includes
  • Unlimited local & domestic calls
  • Bilingual IVR auto-attendant (EN/ES)
  • Call queues + after-hours routing
  • Voicemail to email
  • Mobile app (iOS + Android)
  • Local Miami support EN/ES
  • E911 compliance
Get started
Multi-location
Medical Enterprise
Custom
volume pricing · dedicated account manager

Everything in Pro, plus
  • Multi-location unified dialing plan
  • Volume seat discounts (100+ seats)
  • Dedicated account manager
  • Custom IVR build & scripting
  • SLA-backed uptime guarantee
  • CRM integration (custom)
Contact us
Vs. the competition

How X Giga stacks up

We compared ourselves to the providers your patients' other doctors are probably using — and paying too much for.

Feature X Giga Medical RingCentral Nextiva Local MSP
Starting price / seat $22 $30–45 $23–50 $35–50+
HIPAA BAA included Higher tiers Higher tiers Varies
Bilingual IVR (EN/ES) Add-on cost
Local Miami support Sometimes
No annual contract
Setup in 48–72 hours
Cloud fax (eFax) included ✓ Pro Add-on Add-on Varies
Hidden fees None Many Common Sometimes
Why Miami practices switch to X Giga

Built for how clinics actually work

We specialize in South Florida medical practices. We speak your patients' language — literally.

★★★★★
"Switching was the best decision we made this year. Our missed call rate dropped dramatically in the first week. The bilingual IVR alone was worth it — most of our patients speak Spanish."
Dr. Maria Gonzalez
Primary Care, Miami-Dade
★★★★★
"RingCentral was charging us $38 per seat and our bills were always different. X Giga is $28, the bill is always the same, and someone actually picks up when I call support."
Office Manager, South Beach Clinic
Multi-specialty, Miami Beach
★★★★★
"We were nervous about HIPAA. X Giga had the BAA signed before we even set up our first phone. That peace of mind is priceless. Setup took less than 2 days."
Practice Administrator
Pediatric Clinic, Hialeah
Ready to stop losing patients?

Get your practice live in 48 hours.

We'll audit your current phone setup for free, show you exactly what you're losing, and have your new system running in 48–72 hours. HIPAA BAA signed day one.

Serving Miami-Dade, Broward, and Palm Beach · Remote onboarding available nationwide · No contracts · Cancel anytime